Why have my mail or folders disappeared from webmail?

By default webmail provides thread support. This can be disabled, or modified in the "settings" tab of webmail. Thread support using it's default values will check only the last 6 months of e-mails, so any e-mails that were received over 6 months ago would no longer be displayed. 

In the "setting" tab of webmail you can either disable thread support completely, or you can change how old an e-mail webmail will still display.

  • 0 Users Found This Useful
這篇文章有幫助嗎?

相關文章

Why is my mail client downloading duplicates of existing emails?

This issue will only occur when downloading mail via POP3. It is not something to be seriously...

An error occurred when using cPanel Roundcube Webmail

User Issue: Occasionally users of the Roundcube webmail program report that the following error...

Can I connect to my mailbox with a secure connection?

Yes, mail connections for all protocols with SSL encryption are supported. The ports for this...

Can I use my own Microsoft Exchange server with my domain?

So long as your Exchange server has a static (non-changing) IP address, as most do, then it's a...

Can I use my own SMTP server?

Yes, just ask your SMTP server provider for connection details. Some ISPs may only allow you to...